Client reporting for MSPs, without a dashboard per client

Turn ticket, SLA, and asset data into branded dashboards every client can log in to — each seeing only their own environment. Build the report once, deliver it to every client, and stop exporting PDFs at month-end.

Service Report — Acme Corp Client: Acme · Last 30 days Tickets closed312▲ 8% vs last monthSLA met97.4%Target 95%Avg first response18 minBusiness hoursOpen P1 incidents2Needs review Tickets by category NetworkAccountsHardwareSoftwareSecurity Assets & patching Endpoints184Patched176Pending8Backups OK100% 🔒 Row-level securityAcme sees only Acme

Sound familiar?

Monthly reports built by hand

Service reviews are exported from the PSA, pasted into slides, and emailed — for every client, every month.

Reports that don't look like you

PSA and RMM reports carry the vendor's look, not your brand, and clients notice.

One client must never see another

Sharing a single report across clients is risky, so you copy and maintain one per client.

Per-seat pricing for client contacts

Giving every client contact a login on a per-seat BI tool costs more than the report is worth.

How DashboardFox works for MSPs

Build the service report once, filter it per client, and deliver it under your brand on a schedule.

Multi-Client

Every client sees only their own environment

Data Tags filter every query by client, so one dashboard serves your whole book of business. Manage client workspaces from the Account Manager, and on Scale and above use Server Sync to push report templates to every client instance at once.

Same Dashboard — Different Viewers Client contact — Acme CorpSLA met this month97.4%Acme tickets only🔒 Filtered automatically Your service managerSLA met, all clients96.1%Across 42 clients✓ Full view Same dashboard, built once Other clients' tickets and assetsNever visible to a client, even on the same dashboard
Where the data comes fromPSA / ticketing databaseTickets, SLAs, time entries — queried liveRMM and asset toolsEndpoints and patch status via REST APIBilling exportsCSV or Excel files, refreshed on a schedule
Your Data

Connect the systems you already run

Query the SQL database or REST API behind your PSA, RMM, or ticketing tool directly — live queries, no ETL pipeline. Where there is no API, import CSV or Excel exports on a schedule and refresh them automatically.

  • Live, read-only queries — nothing copied from your databases
  • REST API and file imports for everything else
  • Blend ticketing, asset, and billing data in one dashboard

Scheduled delivery

Monthly service reports land in each client's inbox as PDF or Excel — recipients who never log in don't count as active users.

White-label everything

Your domain, logo, colors, login page, and email sender. Clients see your product, not ours.

Ticket and SLA metrics

Response times, backlog, category trends, and SLA attainment. Read our service desk reporting guide →

Volume pricing for resellers

Agencies and resellers with multiple client deployments qualify for volume discounts.

7-day free trial — no credit card

Built lean. Priced fairly. Supported by humans.

Full access to all features. No credit card required.

Prefer no subscriptions & full control? Self-hosted from $4,995 one-time →

Click once to extend to 14 days — need more time? Just reach out.

25+ years building BI tools Support from the team that builds it Available in US & EU regions
The DashboardFox fox breaking through a finish-line ribbon