Choose where DashboardFox runs: our cloud, your own server, or your data center
Most teams start on Shared Cloud the same day. Teams with a security review, a BAA requirement, or data that can't sit on shared infrastructure get a dedicated server we manage for them. Teams that must keep everything in-house install it themselves.
We've passed enterprise security reviews, including a healthcare organization running PHI on DashboardFox under a signed BAA.
Which one fits you?
Answer three questions and we'll point you to an option.
Your answer will appear here.
Enterprise Dedicated Cloud
For security reviews, PHI, and single-tenant requirements
Billed annually · invoiced, net-30
- Your own server: Standard Class, 64 GB memory, high-clock CPU
- Your own dedicated PostgreSQL database
- Unlimited monthly active users, subject to server capacity and Fair Use Policy
- HIPAA BAA available with the Compliance Tier
- We provision, patch, monitor, and upgrade it
- Security questionnaire and review support
Self-Hosted
For air-gapped, government, and keep-it-in-house environments
Perpetual license · no subscription
- Runs entirely on your infrastructure
- We have no access to your data
- No BAA or addendum needed from us
- Your network, your controls, your audit scope
- The option for CJIS, FedRAMP, ITAR, and air-gapped environments
- Move from cloud to self-hosted later if needs change
What changes between the three
Features are identical everywhere: row-level security, white-label branding, the report builder, scheduling. What differs is who owns the machine and who signs what.
Shared Cloud
Enterprise Dedicated Cloud
Self-Hosted
| Shared Cloud | Enterprise Dedicated Cloud | Self-Hosted | |
|---|---|---|---|
| Server | Shared, DashboardFox-managed | Yours alone, DashboardFox-managed | Yours, you manage |
| Database | Isolated per customer | Dedicated PostgreSQL | On your infrastructure |
| Data location | US or EU region | Region of your choice | Wherever you install it |
| Who patches and upgrades | We do | We do | You do |
| HIPAA BAA | ✓ Yes, with Compliance Tier | ✓ Yes, with Compliance Tier | – Not needed (no vendor access) |
| FERPA addendum | ✓ Yes, any paid plan | ✓ Yes | – Not needed (no vendor access) |
| GDPR / UK GDPR / CCPA DPA | ✓ Yes | ✓ Yes | – Not needed (no vendor access) |
| Users | 5 to 100 monthly active users by plan | Unlimited, within server capacity and Fair Use Policy | By license |
| Pricing | $99 to $499 per month | From $1,499 per month, billed annually | From $4,995 one-time |
| Time to start | Minutes | Days, once the agreement is signed | Depends on your provisioning |
On-premise isolation, without provisioning anything
Customers often come to us wanting on-premise, then find that getting servers approved and built internally takes longer than vetting a cloud vendor. Dedicated Cloud gives them the same single-tenant isolation, and we run it.
- Dedicated server, Standard Class: 64 GB memory, high-clock CPU
- One production workspace
- Dedicated PostgreSQL database
- Unlimited monthly active users, subject to server capacity and Fair Use Policy
- Unlimited custom domains, branding policies, and public view licenses
- Per-tenant datasources and SSH tunnel
- Dedicated support
- Annual term, invoiced with net-30 terms
Add what your project needs
VIP Services
An annual block of engineering hours with priority access to the product team, for implementation, custom visualizations, environment setup, and escalations.
Infrastructure
Additional workspaces (including a development workspace with Server Sync), a Performance Class upgrade to 128 GB, high availability with database replication, or additional dedicated servers for separate projects.
Add-ons are quoted to your requirements and can be added mid-term, prorated.
We operate as your HIPAA business associate under a signed BAA, backed by a standalone $5M cyber liability policy and raised E&O and general liability limits. A flat annual fee, not a per-user uplift. About the BAA →
Start small. Move when you need to.
The product is the same in all three, so you can start on Shared Cloud today and move as your requirements change.
- Shared CloudReporting the same day
- Enterprise Dedicated CloudWhen a review calls for your own server
- Self-HostedWhen the data has to come in-house
Which deployment fits your regulation
Every option gives you an isolated database. What changes is who runs the server, and which agreements you need from us.
| If your data falls under | Use | What we provide |
|---|---|---|
| HIPAA (PHI), including 42 CFR Part 2 records | Any plan + Compliance Tier Dedicated for single-tenant Self-Hosted | Business Associate Agreement, isolated database (or a dedicated server on Enterprise), $5M cyber liability coverage. Healthcare dashboards → What to require from a vendor → |
| FERPA (student records) | Any paid plan | FERPA Education Data Addendum on request |
| GDPR, UK GDPR, CCPA, PIPEDA, Australian Privacy Act | Any plan | Data Processing Agreement, EU or US data region, subprocessor list |
| Financial services vendor reviews (GLBA and similar) | Enterprise Dedicated Cloud Self-Hosted | Single-tenant isolation, questionnaire support, SLA, breach notification policy |
| CJIS, FedRAMP, ITAR, air-gapped networks | Self-Hosted | Software that runs entirely inside your accredited environment, under your own controls |
| PCI DSS (cardholder data) | Not supported | Keep cardholder data out of connected sources; report on tokenized or aggregated data |
This table describes what DashboardFox offers, not legal advice. Your compliance team decides what your organization requires.
Deployment FAQs
