The best way for a company to determine its customer support performance is by tracking metrics. In this article we cover the Top 6 customer support metrics you should be monitoring (and why).
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Atlassian acquired Chartio and announced the product is going away next year. So, what next? We outline 5 alternatives plus one bonus option (Hint: DashboardFox).
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Web based reports have become the norm for many BI tools but just as important is the ability to schedule those reports. In this article we discuss the key features you should look for in any vendor evaluation.
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You may have heard of the term, Entity Relationship Diagram or ERD, and wondered how that impacted business reporting. In this article we try to explain it in simple terms.
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In this article, we’re taking a deeper look at the top five BI and reporting tools available for Amazon Redshift and which may be best for you.
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In this article, learn about Dremio, its pros and cons, and how it can be leveraged for business intelligence in your organization.
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A few of the things we’ve learned about Domo from customers who have either used them or gone through the research process with them lead us to caution potential customers about a couple of issues.
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One thing we’ve always been proud of at DashboardFox is that we listen to our customers. And when it turned out that our customers wanted the option of a named user model, we listened, and we’re adding the option back into our pricing structure.
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You can better implement your context data and business intelligence efforts by first understanding how data, information, and intelligence work together.
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What exactly is predictive analytics? Is it a worthwhile investment? What are the prerequisites for adopting and implementing predictive analytics? Read this article to find out.
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