The best way for a company to determine its customer support performance is by tracking metrics. In this article we cover the Top 6 customer support metrics you should be monitoring (and why).
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Here are six of the most important sales metrics that you need to know about.
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This article highlights four essential and easily-trackable metrics for the hospital industry. For each metric, you will understand its importance, average values, and how to improve it.
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This article gives a list of four essential metrics to track to determine whether your customer onboarding is successful. While no two businesses are alike, most businesses can use these metrics in some way.
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Tracking key performance indicators the right way will help you achieve your overall goals. For higher education institutions, we cover some of the big metrics that you would want to monitor.
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In today’s business environment, it is critical for businesses to have a robust network of partners in order to grow and scale. These partners include value-added resellers (VARs), solutions providers, system integrators, and distributors. In fact, […]
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We have gathered together the top 11 email metrics that you might want to consider when conducting your next marketing campaign
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There are many HR metrics that may suit your business’ initiatives, and below you will find 5 useful favorites that you should be familiar with.
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